Frequently Asked Questions

Thank you for your interest in non-surgical solutions for joint pain with Flexogenix®. Below you will find a list of common questions and the answers to them. If you have any additional questions, or if you would like to schedule a no-cost consultation for your joint pain, please contact us here

How much does treatment cost?

Treatment costs vary dependent on the specifics of the treatment plan that will be selected for you, as well as based on your insurance covered. Any out of pocket costs will be explained in detail by one of our financial consultants during your no-cost consultation.

How long can I expect results to last?

Many of our patients find relief for over a year before coming back in for their next round of treatment, however, results can last anywhere from 3-18 months depending on the patient.

For more information about what you can expect with treatment, please reference this post for a testimonial from one of our patients: Patient Testimonial - Mike McClanahan

Is treatment covered by insurance?

Our FDA Approved knee treatments are covered by most major insurances, including Medicare. For specific coverage questions, please give us a call and our patient care representatives will be happy to assist you. Your co-pay with insurance depends on the treatment that is recommended for you, as well as your insurance plan. One of our financial consultants will review all of the specifics of your insurance coverage and any out of pocket costs during your no-cost consultation. For patients paying out of pocket, we do offer a cash pay discount, as well as payment plans for treatment that will be explained during your no-cost consultation.

What conditions does treatment help with?

Our non-surgical solutions have helped over 40,000 patients avoid surgery due to a variety of conditions, including arthritis, osteoarthritis, carpal tunnel, tennis elbow, and more. For specific questions about whether Flexogenix® has a treatment plan for your condition, please give us a call or text us at 888-YES-FLEX and our patient care representatives will be happy to assist you.

What are the benefits of non-surgical solutions over surgery?

Studies show that as many as 1 in 3 knee replacements are actually deemed medically inappropriate. With surgery being recommended far too often, as well as the many risks that accompany the procedure, knee replacement surgery should be the last option considered. Non-surgical solutions provide a safer and risk-free alternative, as there is no rehab or recovery time needed. Many of our patients even drive themselves home after their treatment.

Check out this article to learn more: The Dangers of Knee Replacement Surgery

Does Flexogenix® offer physical therapy?

We do not offer physical therapy at this time. However, our Kineti-Flex® coaches do offer personalized physical conditioning programs for you in concert with our non-surgical solutions.

Does Flexogenix® offer pain management?

Flexogenix® does not offer prescription or over-the-counter medications for pain management. However, we do offer our Flexogenix+ supplement, which is specially formulated to promote joint and cartilage health. 

Who do I contact about a billing question?

If you have a question about billing, please call the telephone number that is listed on your bill: 213-455-7804. If they are unable to answer the phone, please leave a detailed message with your name and phone number, and describe your question. They will return your call and address your question as soon as possible.